Dior

Dior Canada maintains a full luxury offering that spans fashion (women’s and men’s), accessories, fragrance, beauty, jewelry & watches. The online boutique presents categories such as Couture / Ready-to-Wear, Bags & Leather Goods, Shoes, Jewelry & Watches, plus Beauty & Fragrance, giving a comprehensive one-stop place for Dior’s house collections.

Shopping benefits include online purchase with “free delivery & returns” and exchanges within 30 days for eligible orders. There is also a “pick-up in store” service available for select boutiques, depending on stock and location. Dior provides signature packaging and gifting services, supporting elevating the purchase experience.

Customer service (for both Dior Couture and Parfums Christian Dior) is available by phone, online chat, with bilingual support. The site includes FAQs for delivery & returns, and separate sections detailing ethics, sustainability, and compliance (including the Modern Slavery Act obligations for Canada). Boutique locations are clearly listed, with stand-alone and concession boutiques in key Canadian cities.

Experience offerings in store include beauty consultations, fragrance counters, and full Dior boutique showrooms for fashion and accessories. For example, flagship boutique in Vancouver (Fairmont), major store on Bloor Street West in Toronto. The Montreal market recently gained a dedicated Dior Beauty Boutique in Royalmount. These enhance the physical touchpoint complementing the online presence.

Pricing is clearly luxury-level, reflecting Dior’s positioning in design, craftsmanship, heritage. The website UX is clean, visually strong, with high quality photography, editorial content, and storytelling via “The House of Dior”, “Dior Sustainability”, etc. If you seek prestige, heritage, and full luxury service, Dior Canada delivers; for more budget-conscious shoppers, the entry cost is high.