Memory Express
Overview
Memory Express is a 100 % Canadian-owned and operated electronics and computer hardware retailer, established in 1996 and headquartered in Calgary (Alberta). Over the years, it has expanded to many retail locations across Canada, offering a wide range of products—from computer components and gaming systems to networking, cameras, displays, software, and more. The company’s roots trace back to delivering memory cards door-to-door, which inspired its name.
Key Strengths
- Extensive product selection, including desktops, laptops, parts, peripherals, home electronics, and robust system configurator tools.
- Strong commitment to customer service and community, with a family-run ethos and recognition as a “people company.”
- Flexible shopping experience: online ordering with in-store or curbside pickup, multiple shipping options, and secure payment processes.
- Earned trusted partnerships with major vendors like Microsoft, Intel, and AMD.
Considerations
- Customer feedback is mixed—many praise helpful staff and fast pickup, but others report occasional issues with delivery, warranty handling, or support responsiveness.
- As a mid-sized retailer, regional inventory and promotional consistency may vary compared to larger national chains.
Final Thoughts
Memory Express offers compelling value for Canadians seeking local support, a wide tech selection, and flexible pickup options. To maximize the experience, customers should explore store stock ahead of time, understand return and warranty policies, and leverage the in-store pickup convenience when possible.