Pharmaprix
Pharmaprix serves as the Quebec brand of a national pharmacy chain, combining pharmaceutical care with a broad selection of beauty, health and everyday convenience items. It operates both physical stores and a robust online platform, integrated with the PC Optimum loyalty ecosystem.
Product and Service Range
Customers can access prescription services, over-the-counter medications, health and wellness products, beauty and personal care items, as well as convenience goods. The platform includes features such as virtual consultations, in-store inventory checks, home delivery and click-and-collect options.
Pharmacy Care Clinics
Following a successful pilot, Pharmaprix has launched pharmacy care clinics in select locations, offering expanded services like vaccinations, chronic condition monitoring, contraception, treatment for acne, shingles, urinary tract infections and more. These clinics provide accessible, pharmacist-led primary care services to Quebec residents.
Online Experience and Loyalty
The Pharmaprix website enables straightforward browsing, prescription management, reward redemption, and appointment scheduling. As part of the PC Optimum program, customers earn and redeem points seamlessly both in-store and online, enhancing value and engagement.
Customer Convenience and Reliability
Store locator tools, flexible delivery options, and pharmacist support contribute to a reliable customer experience. The platform’s integration with PC Optimum ensures consistent savings and rewards across services.
Evaluation
Pharmaprix stands out for combining accessible pharmacy care with comprehensive product offerings and integrated loyalty. Its pharmacy care clinics reflect a forward-looking approach to expanding pharmacist roles.