Staples

Overview

Staples Canada ULC, known as Staples (or Bureau en Gros in Québec), is a privately held Canadian office supply and services retailer founded in 1991 and headquartered in Richmond Hill, Ontario. Operating over 300 stores, the company positions itself as “the Working and Learning Company,” providing a wide range of products—from office supplies, furniture and technology to print and marketing services—while catering to both individual consumers and business clients.

Key Strengths

• Broad national presence with over 300 retail locations, enabling fast delivery, curbside pickup and in-store service.
• Extensive services portfolio, including print and marketing (“Solution Shop”), tech support, custom print, and newly expanded ServiceOntario positions in select stores.
• Strategic acquisitions of Canadian brands Denis Office Supplies & Furniture and Supreme Basics in 2022 have further enhanced B2B offerings, particularly in commercial furniture, education and legal supplies.

Considerations

• As a private entity under American private equity firm Sycamore Partners, Staples Canada operates independently from U.S. retail operations—this has led to distinctive branding and strategic direction that may not mirror its U.S. counterpart.
• Customer service and experience may vary by location, and awareness of specific store capabilities is beneficial.

Final Thoughts

Staples Canada offers Canadians a comprehensive office solutions experience—spanning supplies, technology, print, furniture, and government services—in a well-integrated retail network. To optimize your experience, check local store services ahead of time and explore their print, tech and B2B offerings tailored to regional needs.